A dedicated team of highly qualified staff look after the residents. We very rarely advertise for staff and on average have 5 – 10 people weekly applying to work at our homes.
Comprehensive training and development programmes are key to the first class standard of care the staff provide. We have been awarded Investors in People Gold status underlining Mrs Lee’s commitment to providing excellent care and providing good training and development for her staff.
Within our team we have qualified trainers, teachers and assessors for all levels of training. When a new member of staff joins the team, they are encouraged to join the NVQ2 training course to become part of the highly qualified team.
Debbie Choulartan is our Manager at Woodlands. She joined the company in 2000. Debbie has a wealth of experience having worked as a senior carer, deputy manager and has completed her level 5 NVQ + diploma.
In addition to this she is a qualified assessor, so takes an active role in staff development.
Bev Sines is the Manager at Hill Brow, she joined us in 2014 and has worked as a carer, senior carer and deputy manager before becoming the Manager.
In her first CQC inspection as a home manager Bev achieved an Outstanding Overall rating which only the top 3% of homes achieve.
The Deputy Managers at both Woodlands and Hill Brow are also NVQ assessors, as are all senior care staff. Many staff members have achieved NVQ4 and NVQ3. Development and leadership courses are often taken externally as are the more specialist subjects relating to elderly care.
We firmly believe a care home is only as good as the staff who work to work there.